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Q. Is the HOG Fly and Ride the same as a rental?
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A. No it is not. HOG Fly and Ride's needs to be reserved through 1-800-CLUB-HOG. We do not
provide to Fly and Ride customers, helmets, raingear, or courtesy transportation.
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Q. Should I reserve in advance or can I walk in for a rental?
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A. We have bikes available on a daily basis. We do strongly recommend advance reservation to ensure
we have the bike of your choice. In normal rental season at least 2 weeks is sufficient, during
Laconia Bike Week we recommend at least 3 to 6 months.
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Q. What is the Helmet Law in New Hampshire?
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A. There is no helmet law in New Hampshire. HOWEVER, ANY DRIVER OR PASSENGER MUST WEAR A DOT APPROVED HELMET WHILE ON OUR RENTAL MOTORCYCLES
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Q. Can I rent a motorcycle on a permit?
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A. No, All renters and additional drivers of the motorcycle are required to have the proper
motorcycle endorsement from their State or Country of residence.
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Q. What does a “rental day” consist of?
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A. A rental day is 24 hours from the point of pick up. Keep in mind their may be some situations
where you will not be able to keep the motorcycle a full 24 hours. No credit or refund is given for
this.
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Q. Do you offer after hours motorcycle returns?
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A. No, we do not. All rentals must be returned during our business hours.
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Q. Does my motorcycle, auto or credit card insurance cover me on a rental motorcycle?
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A. Do not make this assumption, in most cases they do not. We recommend that you check with your
insurance/credit card company prior to arrival for your rental.
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Q. What is your cancellation policy?
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A. We require a 24 hour cancellation notice or there is a $50 charge. The only exception would be
due to poor weather, in which a courtesy call is greatly appreciated. During special events
(Laconia Bike Week) there is a 14 day cancellation policy.
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Q. How does the security deposit work?
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A. When you pick up the rental we will authorize your credit card for security deposit. The
minimum deposit is $1000. We accept Visa, Mastercard, AMEX or Discover. We strongly discourage
the use of Visa Debit cards as this will effect your balance in your checking account temporarily.
Security deposits may take 7-30 days to release depending on your cardholder agreement.
WE DO NOT ACCEPT PERSONAL CHECKS OR CASH FOR SECURITY DEPOSITS.
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Q. Am I allowed to have passengers on the rental.
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A. Yes, they need to be present at the point of rental to sign appropriate paperwork and be issued
a helmet.
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Q. Am I allowed to let someone ride the motorcycle?
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A. Yes, they must be present at the time of rental to be added onto the contract. There is a
$5 charge for an additional driver and they must meet all rental requirements. UNAUTHORIZED DRIVERS
WILL RESULT IN THE CONTRACT AND INSURANCE/DAMAGE WAIVER BEING VOIDED.
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Q. Can I leave my car parked at your dealership while I am on the rental motorcycle?
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A. Yes you can, however Laconia Harley-Davidson assumes no responsibility for vehicles left
overnight.
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